Terms & Conditions

1. Acceptance of Terms

By accessing or using the website and services of Clarity Revenue Capture ("we", "us", or "our"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, do not use our website or services.

2. Services

Clarity Revenue Capture provides revenue-capture services for HVAC companies, including missed lead recovery, estimate follow-up automation, reactivation campaigns, and related reporting. We reserve the right to modify or discontinue any service at any time.

3. SMS Terms & A2P 10DLC Compliance

By providing your mobile number and consenting, you agree to receive SMS messages from Clarity Revenue Capture. The following terms apply to all SMS communications:

• Consent: you explicitly consent to receive recurring SMS messages related to leads, estimates, appointments, and service follow-ups.
• Opt-out: reply "STOP" to any message to unsubscribe. You will receive a one-time confirmation of opt-out.
• Support: reply "HELP" for help, or email mark@clarityrevenuecapture.com.
• Carrier responsibility: Clarity Revenue Capture is not responsible for message or data rates charged by your carrier. Carriers are not liable for delayed or undelivered messages.
• Eligibility: you must be the account holder or authorized user of the device and number provided.

We comply with the A2P 10DLC framework and applicable carrier guidelines. We will not send marketing messages without your prior express consent, and we honor opt-out requests promptly.

4. Acceptable Use

You agree not to use our website or services to transmit unlawful, harassing, libelous, or otherwise objectionable content, or to violate any applicable law. We may suspend or terminate access for any violation of these Terms.

5. Intellectual Property

All content on this website, including text, graphics, logos, and design, is the property of Clarity Revenue Capture or its licensors and is protected by intellectual property laws. You may not reproduce or distribute it without our written permission.

6. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that revenue recovery results will be achieved or that our services will be uninterrupted or error-free.

7. Limitation of Liability

To the maximum extent permitted by law, Clarity Revenue Capture shall not be liable for any indirect, incidental, special, or consequential damages, or any loss of revenue or profits, arising from your use of our website or services.

8. Indemnification

You agree to indemnify and hold harmless Clarity Revenue Capture from any claims, damages, or expenses arising from your use of our services or your violation of these Terms.

9. Third-Party Links & Services

Our website may contain links to third-party sites and integrate with third-party tools (such as CRM and messaging providers). We are not responsible for the practices or content of those third parties.

10. Governing Law

These Terms are governed by the laws of the United States and the jurisdiction in which Clarity Revenue Capture operates, without regard to conflict-of-law principles.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

12. Contact Us

If you have questions about these Terms, contact us at mark@clarityrevenuecapture.com.